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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hi! Is it possible to modify our Travel and Medical Insurance coverage with you? Our indicated date of Travel is on February 12-17, 2025 supposedly to Georgia but now we rerouted to Kazakhstan due to failure to obtain Georgian eVisa

A:
yes if you need to update the dates or the destination country you can send a email to [email protected] or submit a request through your MyAccount.
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Q:My mother from the philippines will visit as a tourist here in the US from april 1 to april 30. i will also bring her to canada on april17 to april22. i hope you can help me on which visitor insurance to purchase. thanks

A:
Yes we have plans available, If you can enter your information in this link we can quote you all of our available plans, Visitors To USA: /visitors-insurance/
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Q:Hello, I purchased a health insurance policy Safe travels Elite and wanted to know how to select providers like PCP and find out which urgent care I can go to ?

A:
There is no network with the Safe travels Elite. You can go to any doctor you choose.
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Q:Hi there - I am making an adventure trip to Svalbard in Norway. I need a policy that will explicitly cover snowmobiling. We will also do a boat trip and visit ice caves. So I need these activities to be covered under medical care or accidents. Could you help with proposing the right policy?

A:
We can recommend the Beacon International with the optional sports rider for Snowmobile. Beacon International: /beacon-international-insurance/
{{currentOrigin}}/answers/other-insurance/i-need-a-policy-that-will-explicitly-cover-snowmobiling-20402/

Q:How can I claim for the Flu short I took recently? Please guide.

A:
Unfortunately no travel insurance covers preventive cares like vaccinations. Flu shot info: /flu-shot-visitors-insurance/ :
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Q:Hello. I would like to purchase visitors insurance for my mother who is a resident of Iran and will be visiting the states for a couple of month. My question is about the restrictions that apply to citizens of Iran. Could you please suggest the plans that do cover Iranians visiting the USIn the post linked below, you suggested that Safe Travels USA Comprehensive plan as well as other Safe Travels plans do not have geographical restrictions in place for Iran, but Iran seems to be in the geographical restrictions.

A:
At this moment we currently have one plan available if the insureds home country is Iran International major medical:/international-major-medical-insurance/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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